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CompTIA Server+ (SK0-004)

Course Length: 5 days
Number of Exams: 1

Class Schedule
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  • Hands-on instruction by a certified instructor
  • Includes all course materials
  • CompTIA Server+ ensures pros have the skills to work in data centers or cloud environments.

    CompTIA Server+ certified candidates can work in any environment because it is the only vendor-neutral certification covering the major server platforms. It is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.

    CompTIA Server+ certification validates the skills necessary to be a server administrator. Successful candidates will have mastered the following concepts:

    • Virtualization
    • Storage
    • Security
    • Troubleshooting

    What Skills Will You Learn?

    • Server Architecture
      Understand, configure and support server components
    • Server Administrations
      Manage and maintain servers, including OS configuration, access control and virtualization
    • Storage
      Support storage devices technologies, including capacity and growth planning
    • Security
      Apply physical and network data security techniques
    • Networking
      Configure systems for network connectivity, including physical and logical elements
    • Disaster Recovery
      Understand disaster recovery and implement backup techniques
    • Troubleshooting
      Diagnose and resolve system hardware, software, connectivity, storage and security issues

    Jobs that use CompTIA Server+

    • Server Support Technician
    • Server Administrator
    • IT/Server Technician
    • Storage Administrator

    Exam: SK0-004

    Server+ covers server architecture, administration, storage, security, networking, troubleshooting as well as disaster recovery.

    Course Content

    1.0 Server Architecture
    Explain the purpose and function of server form factors.
    • Rack mount
    • Tower
    • Blade technology
    Given a scenario, install, configure and maintain server components.
    • CPU
    • RAM
    • NICs
    • Hard drives
    • Riser cards
    • RAID controllers
    • Firmware
    • USB interface/port
    • Hotswap vs. non-hotswap components
    Compare and contrast power and cooling components.
    • Power
    • Cooling
    2.0 Server Administration
    Install and configure server operating systems.
    • Determine server role/purpose
    • Update firmware
    • BIOS/UEFI configuration
    • Disk preparation
    • Configure host name
    • Local account setup
    • Connect to network
    • Join domain/directory
    • Address security concerns
    • Enable services
    • Install features/roles/applications/drivers
    • Performance baseline
    • Unattended/remote installations
    Compare and contrast server roles and requirements for each.
    • Web server
    • Application server
    • Directory server
    • Database server
    • File server
    • Print server
    • Messaging server
    • Mail server
    • Routing and remote access server
    • Network services server
    Given a scenario, use access and control methods to administer a server.
    • Local hardware administration
    • Network-based hardware administration
    • Network-based operating system administration
    Given a scenario, perform proper server maintenance techniques.
    • Change management
    • Patch management
    • Outages and service level agreements
    • Performance monitoring
    • Hardware maintenance
    • Fault tolerance and high availability techniques
    Explain the importance of asset management and documentation.
    • Asset management
    • Documentation
    • Secure storage of sensitive documentation
    Explain the purpose and operation of virtualization components.
    • Hosts and guests
    • Management interface for virtual machines
    • Hypervisor
    • Hardware compatibility list
    • Resource allocation between guest and host
    3.0 Storage
    Given a scenario, install and deploy primary storage devices based on given specifications and interfaces.
    • Disk specifications
    • Interfaces
    • Hard drive vs. SSD
    Given a scenario, configure RAID using best practices.
    • RAID levels and performance considerations
    • Software vs. hardware RAID
    • Configuration specifications
    • Hotswap support and ramifications
    • Hot spare vs. cold spare
    • Array controller
    Summarize hardware and features of various storage technologies.
    • DAS
    • NAS
    • SAN
    • JBOD
    • Tape
    • Optical drive
    • Flash, compact flash and USB drive
    Given a scenario, calculate appropriate storage capacity and plan for future growth.
    • Base10 vs. Base2 disk size calculation (1000 vs. 1024)
    • Disk quotas
    • Compression
    • Capacity planning considerations
    4.0 Security
    Compare and contrast physical security methods and concepts
    • Multifactor authentication
    • Security concepts
    Given a scenario, apply server hardening techniques.
    • OS hardening
    • Application hardening
    • Endpoint security
    • Remediate security issues based on a vulnerability scan
    • Hardware hardening
    Explain basic network security systems and protocols.
    • Firewall
    • Port security/802.1x/NAC
    • Router access list
    • NIDS
    • Authentication protocols
    • PKI
    • VPN
    • IPSec
    • VLAN
    • Security zones
    Implement logical access control methods based on company policy.
    • ACLs
    • Permissions
    Implement data security methods and secure storage disposal techniques.
    • Storage encryption
    • Storage media
    Given a scenario, implement proper environmental controls and techniques.
    • Power concepts and best practices
    • Safety
    • HVAC
    5.0 Networking
    Given a scenario, configure servers to use IP addressing and network infrastructure services.
    • IPv4 vs. IPv6
    • Default gateway
    • CIDR notation and subnetting
    • Public and private IP addressing
    • Static IP assignment vs. DHCP
    • DNS
    • WINS
    • NetBIOS
    • NAT/PAT
    • MAC addresses
    • Network interface card configuration
    Compare and contrast various ports and protocols.
    • TCP vs. UDP
    • SNMP 161
    • SMTP 25
    • FTP 20/21
    • SFTP 22
    • SSH 22
    • SCP 22
    • NTP 123
    • HTTP 80
    • HTTPS 443
    • TELNET 23
    • IMAP 143
    • POP3 110
    • RDP 3389
    • FTPS 989/990
    • LDAP 389/3268
    • DNS 53
    • DHCP 67/68
    Given a scenario, install cables and implement proper cable management procedures.
    • Copper
    • Fiber
    • Connectors
    • Cable placement and routing
    • Labeling
    • Bend radius
    • Plenum cables
    • Cable ties
    6.0 Disaster Recovery
    Explain the importance of disaster recovery principles.
    • Site types
    • Replication methods
    • Continuity of operations
    Given a scenario, implement appropriate backup techniques.
    • Methodology
    • Backup media
    • Media and restore best practices
    • Media storage location
    7.0 Troubleshooting
    Explain troubleshooting theory and methodologies
    • Identify the problem and determine the scope
    • Establish a theory of probable cause (question the obvious)
    • Test the theory to determine cause
    • Establish a plan of action to resolve the problem and notify impacted users
    • Implement the solution or escalate as appropriate
    • Verify full system functionality and if applicable implement preventive measures
    • Perform a root cause analysis
    • Document findings, actions and outcomes throughout the process
    Given a scenario, effectively troubleshoot hardware problems, selecting the appropriate tools and methods.
    • Common problems
    • Causes of common problems
    • Environmental issues
    • Hardware tools
    Given a scenario, effectively troubleshoot software problems, selecting the appropriate tools and methods.
    • Common problems
    • Cause of common problems
    • Software tools
    Given a scenario, effectively diagnose network problems, selecting the appropriate tools and methods.
    • Common problems
    • Cause of common problems
    • Networking tools
    Given a scenario, effectively troubleshoot storage problems, selecting the appropriate tools and methods.
    • Common problems
    • Cause of common problems
    • Storage tools
    Given a scenario, effectively diagnose security issues, selecting the appropriate tools and methods.
    • Common problems
    • Cause of common problems
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