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CompTIA Cloud+

Course Length: 5 days
Certifications: CompTIA Cloud+
Number of Exams: 1

Class Schedule
Call for Class Schedule
  • Hands-on instruction by a certified instructor
  • Includes all course materials
  • On-site Testing
  • Lunch & Snacks provided each day
  • CompTIA Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services.

    • Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs.
    • CompTIA Cloud+ views cloud-based infrastructure services as an increasingly important piece of an organization’s IT systems.
    • It is the only vendor-neutral, performance-based certification covering more than a specific vendor or a single function — such as security or networking — to help you better realize the return on investment of cloud infrastructure services.

    CompTIA Cloud+ is now compliant with ISO 17024 standards and approved by the US DoD to meet directive 8570.01-M requirements.

    What Skills Will You Learn?

    • Configurations & Deployment
      Analyze system requirements to successfully execute workload migrations to the cloud.
    • Management
      Determine proper allocation of cloud resources and apply necessary changes, based on performance data.
    • Maintenance
      Apply appropriate technologies and processes, including automation and orchestration, to ensure desired system performance.
    • Security
      Implement appropriate security controls given requirements.
    • Troubleshooting
      Troubleshoot capacity, automation, connectivity and security issues related to cloud implementations.

    Jobs That Use Cloud+

    • System Administrator
    • Systems Engineer
    • Network Administrator
    • Network Engineer
    • Cloud Developer
    • Cloud Specialist
    • Project Manager, Cloud
    • Computing Services
    • Cloud Engineer
    • Manager, Data Center SANs
    • Business Analyst, Cloud Computing

    Exam: CV0-002

    CompTIA Cloud+ (CV0-002) reflects an emphasis on incorporating and managing cloud technologies as part of broader systems operations. It assumes a candidate will weave together solutions that meet specific business needs and work in a variety of different industries.

    It includes new technologies to support the changing cloud market as more organizations depend on cloud-based technologies to run mission critical systems, now that hybrid and multi-cloud have become the norm.

    Course Content

    1.0 Configuration and Deployment
    Given a scenario, analyze system requirements to ensure successful system deployment.
    • Appropriate commands, structure, tools, and automation/orchestration as needed
    • Platforms and applications
    • Interaction of cloud components and services
    • Interaction of non-cloud components and services
    • Baselines
    • Target hosts
    • Existing systems
    • Cloud architecture
    • Cloud elements/target objects
    Given a scenario, execute a provided deployment plan.
    • Apply the change management process
    • Refer to documentation and follow standard operating procedures
    • Execute workflow
    • Configure automation and orchestration, where appropriate, for the system being deployed
    • Use commands and tools as needed
    • Document results
    Given a scenario, analyze system requirements to determine if a given testing plan is appropriate.
    • Underlying environmental considerations included in the testing plan
    • Testing techniques
    Given a scenario, analyze testing results to determine if the testing was successful in relation to given system requirements.
    • Consider success factor indicators of the testing environment
    • Document results
    • Baseline comparisons
    • SLA comparisons
    • Cloud performance fluctuation variables
    Given a scenario, analyze sizing, subnetting, and basic routing for a provided deployment of the virtual network.
    • Cloud deployment models
    • Network components
    • Applicable port and protocol considerations when extending to the cloud
    • Determine configuration for the applicable platform as it applies to the network
    • Determine if cloud resources are consistent with the SLA and/or change management requirements
    Given a scenario, analyze CPU and memory sizing for a provided deployment.
    • Available vs. proposed resources
    • Memory technologies
    • CPU technologies
    • Effect to HA/DR
    • Performance considerations
    • Cost considerations
    • Energy savings
    • Dedicated compute environment vs. shared compute environment
    Given a scenario, analyze the appropriate storage type and protection capability for a provided deployment.
    • Requested IOPS and read/ write throughput
    • Protection capabilities
    • Storage types
    • Access protocols
    • Management differences
    • Provisioning model
    • Storage technologies
    • Storage tiers
    • Overcommitting storage
    • Security configurations for applicable platforms
    Given a scenario, analyze characteristics of the workload (storage, network, compute) to ensure a successful migration.
    • Migration types
    • Source and destination format of the workload
    • Network connections and data transfer methodologies
    • Standard operating procedures for the workload migration
    • Environmental constraints
    Given a scenario, apply elements required to extend the infrastructure into a given cloud solution.
    • Identity management elements
    • Appropriate protocols given requirements
    • Element considerations to deploy infrastructure services
    2.0 Security
    Given a scenario, apply security configurations and compliance controls to meet given cloud infrastructure requirements.
    • Company security policies
    • Apply security standards for the selected platform
    • Compliance and audit requirements governing the environment
    • Encryption technologies
    • Implement automation and orchestration processes as applicable
    • Appropriate configuration for the applicable platform as it applies to compute
    Given a scenario, apply the appropriate ACL to the target objects to meet access requirements according to a security template.
    • Authorization to objects in the cloud
    • Effect of cloud service models on security implementations
    • Effect of cloud deployment models on security implementations
    • Access control methods
    Given a cloud service model, implement defined security technologies to meet given security requirements.
    • Data classification
    • Concepts of segmentation and microsegmentation
    • Use encryption as defined
    • Use multifactor authentication as defined
    • Apply defined audit/ compliance requirements
    Given a cloud service model, apply the appropriate security automation technique to the target system.
    • Tools
    • Techniques
    • Security services
    • Impact of security tools to systems and services
    • Impact of security automation techniques as they relate to the criticality of systems
    3.0 Maintenance
    Given a cloud service model, determine the appropriate methodology to apply given patches.
    • Scope of cloud elements to be patched
    • Patching methodologies and standard operating procedures
    • Use order of operations as it pertains to elements that will be patched
    • Dependency considerations
    Given a scenario, apply the appropriate automation tools to update cloud elements.
    • Types of updates
    • Automation workflow
    • Activities to be performed by automation tools
    Given a scenario, apply an appropriate backup or restore method.
    • Backup types
    • Backup targets
    • Other considerations
    Given a cloud-based scenario, apply appropriate disaster recovery methods.
    • DR capabilities of a cloud service provider
    • Other considerations
    Given a cloud-based scenario, apply the appropriate steps to ensure business continuity.
    • Business continuity plan
    • SLAs for BCP and HA
    Given a scenario, apply the appropriate maintenance automation technique to the target objects.
    • Maintenance schedules
    • Impact and scope of maintenance tasks
    • Impact and scope of maintenance automation techniques
    • Include orchestration as appropriate
    • Maintenance automation tasks
    4.0 Management
    Given a scenario, analyze defined metrics to determine the presence of an abnormality and/or forecast future needed cloud resources.
    • Monitoring
    • Event correlation
    • Forecasting resource capacity
    • Policies in support of event collection
    • Policies to communicate alerts appropriately
    Given a scenario, determine the appropriate allocation of cloud resources.
    • Resources needed based on cloud deployment models
    • Capacity/elasticity of cloud environment
    • Support agreements
    • Configuration management tool
    • Resource balancing techniques
    • Change management
    Given a scenario, determine when to provision/ deprovision cloud resources.
    • Usage patterns
    • Cloud bursting
    • Cloud provider migrations
    • Extending cloud scope
    • Application life cycle
    • Business need change
    Given a scenario, implement account provisioning techniques in a cloud environment to meet security and policy requirements.
    • Identification
    • Authentication methods
    • Authorization methods
    • Account life cycle
    • Account management policy
    • Automation and orchestration activities
    Given a scenario, analyze deployment results to confirm they meet the baseline.
    • Procedures to confirm results
    Given a specific environment and related data (e.g., performance, capacity, trends), apply appropriate changes to meet expected criteria.
    • Analyze performance trends
    • Refer to baselines
    • Refer to SLAs
    • Tuning of cloud target objects
    • Recommend changes to meet expected performance/capacity
    Given SLA requirements, determine the appropriate metrics to report.
    • Chargeback/showback models
    • Dashboard and reporting
    5.0 Troubleshooting
    Given a scenario, troubleshoot a deployment issue.
    • Common issues in the deployments
    Given a scenario, troubleshoot common capacity issues.
    • Exceeded cloud capacity boundaries
    • Deviation from original baseline
    • Unplanned expansions
    Given a scenario, troubleshoot automation/orchestration issues.
    • Breakdowns in the workflow
    Given a scenario, troubleshoot connectivity issues.
    • Common networking issues
    • Network tool outputs
    • Network connectivity tools
    • Remote access tools for troubleshooting
    Given a scenario, troubleshoot security issues.
    • Authentication issues
    • Authorization issues
    • Federation and single sign-on issues
    • Certificate expiration
    • Certification misconfiguration
    • External attacks
    • Internal attacks
    • Privilege escalation
    • Internal role change
    • External role change
    • Security device failure
    • Incorrect hardening settings
    • Unencrypted communication
    • Unauthorized physical access
    • Unencrypted data
    • Weak or obsolete security technologies
    • Insufficient security controls and processes
    • Tunneling or encryption issues
    Given a scenario, explain the troubleshooting methodology.
    • Always consider corporate policies, procedures and impacts before implementing changes
    • Identify the problem
    • Establish a theory of probable cause (question the obvious)
    • Test the theory to determine cause
    • Establish a plan of action to resolve the problem and implement the solution
    • Verify full system functionality and, if applicable, implement preventive measures
    • Document findings, actions and outcomes

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