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Microsoft MCA: Microsoft 365 Messaging Administrator Associate (Exchange)

Course Length: 6 days
Certifications: MCA: Messaging Administrator Associate
Number of Exams: 2

Class Schedule
Call for Class Schedule
  • Hands-on instruction by a certified instructor
  • Includes all course materials
  • On-site Testing
  • Lunch & Snacks provided each day
  • Exam MS-200 & MS-201: Microsoft 365 Messaging Administrators deploy, configure, manage, and monitor messaging infrastructure, permissions, client access, mail protection, and mail flow in both on-premises, hybrid, and cloud enterprise environments.


    Course MS-200T01: Understanding the Modern Messaging Infrastructure

    In this course students will learn about the architecture of the modern messaging infrastructure with Exchange Server and Exchange Online and how to deploy messaging in different scenarios and organizations. They will be guided through the initial deployment process and introduced to the messaging management tools. Students will learn how to create and manage different types of recipients, and how to create and manage Exchange Server mailbox databases, which serve as storage locations for all messaging data. Finally, they will be introduced to messaging infrastructure organizational settings, such as how to manage authentication for your messaging environment, how to configure quotas for users in the organization, and how to configure organization sharing with federation.

    Audience profile

    The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

    Skills gained

    • Understand the Modern Messaging Architecture
    • Deploy and Manage a Modern Messaging Architecture
    • Create and Manage Exchange Recipients
    • Manage Email Addresses, Lists, and Resources
    • Plan for Mailbox Databases
    • Create and Manage Mailbox Databases
    • Manage Authentication for Messaging
    • Configure Organizational Settings
    • Configure Organizational Sharing

    Prerequisites

    • Proficient understanding of DNS.
    • Basic understanding of messaging within Exchange Server or Exchange Online.
    • Basic understanding of Active Directory and domain controller infrastructure along with identity management.
    • Basic functional experience with Microsoft 365 services and directory synchronization.
    • At least 5 years of general IT experience.

    Course outline

    Module 1: Managing Modern Messaging Infrastructure
    • Overview of Modern Messaging Architecture
    • Deploying Modern Messaging Infrastructure
    • Managing Modern Messaging Infrastructure
    Module 2: Managing Recipient Objects and Resources
    • Exchange Recipients
    • Creating and Managing Exchange Recipients
    • Managing Email Addresses, Lists, and Resources
    Module 3: Managing Mailbox Databases
    • Mailbox Databases in Exchange Server
    • Planning for Mailbox Databases
    • Creating and Managing Mailbox Databases
    • Troubleshooting Mailbox Databases
    Module 4: Managing Organizational Settings
    • Managing Authentication for Messaging
    • Configuring Organizational Settings
    • Designing Solutions for External Access
    Module 5: Course Conclusion
    • Creating an On-premise Recipient
    • Creating a Cloud Recipient
    • Creating an On-premises Distribution Group
    • Creating a Cloud Distribution Group
    • Creating an Office 365 Group

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    Course MS-200T02: Managing Client Access and Mail Flow

    In this course you will learn how Microsoft Exchange Server provides access to user mailboxes for many different clients. Because all messaging clients access Exchange Server mailboxes through client access services, we will examine how to plan, configure, and manage client access services in Exchange Server. Since using smartphones and tablets for messaging has become very popular, and because many smartphone users use their devices intensively for email, calendar, tasks, and other collaboration purposes, you will also learn how to manage mobile devices. This course also describes planning and configuring message transport in an Exchange Server organization. You will learn how to plan, configure and manage transport services to provide efficient communication between your Exchange Servers, Exchange Online, and other mail servers on the Internet. Finally, you will learn how to troubleshoot transport services when issues occur in different scenarios so that you can provide your organization with a healthy and reliable messaging infrastructure.

    Audience profile

    The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in?both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and?hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high?availability, and client access. To implement a secure hybrid topology that meets the?business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

    Skills gained

    • Implement Client Access Services
    • Manage Client Devices
    • Configure Outlook on the Web
    • Troubleshoot Client Access
    • Configure Mobile Device Mailbox Policies
    • Manage Mobile Device Mailbox Policies
    • Configure Message Transport
    • Manage Transport Rules
    • Manage Mail Flow
    • Troubleshoot Mail Flow
    • Troubleshoot Transport Issues
    • Troubleshoot with Logs

    Prerequisites

    • Proficient understanding of DNS.
    • Basic understanding of messaging within Exchange Server or Exchange Online.
    • Basic understanding of Active Directory and domain controller infrastructure along with identity management.
    • Basic functional experience with Microsoft 365 services and directory synchronization.
    • At least 5 years of general IT experience.

    Course outline

    Module 1: Managing Client Access
    • Implementing Client Access Services
    • Managing Client Devices
    • Configuring Outlook on the Web
    • Troubleshooting Client Access
    Module 2: Managing Mobile Devices
    • Mobile Device Mailbox Policies
    • Managing Mobile Device Access
    Module 3: Managing the Transport Pipeline
    • Overview of Transport Services
    • Configuring Message Transport
    • Managing Transport Rules
    Module 4: Managing and Troubleshooting Mail Flow
    • Managing Mail Flow
    • Troubleshooting Mail Flow
    • Troubleshooting Transport Issues
    • Troubleshooting with Logs
    Module 5: Course Conclusion
    • Create a Custom Receive Connector
    • Create a Custom Send Connector
    • Enabling and Disabling ActiveSync for a Single Mailbox
    • Enabling and Disabling ActiveSync for Multiple Mailboxes
    • Enabling and Disabling MAPI Access to a Single Mailbox
    • Enabling and Disabling MAPI Access to Multiple Mailboxes

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