MCSEClasses Certification Training Boot Camp MCSE MCSD MCDBA Cisco CIW Linux Oracle Java Security Military Discounts Testimonials About Us Linux/Unix Certification MCSD Certification Home MCSE Certification MCDBA Certification Cisco Certification Security Certification Java Certification Oracle® Certification CIW Certification Jobs Boot Camp Financing Boot Camp Pricing Boot Camp Technical Schedule Contact Us


Citrix CHD-100 (Help Desk Support for XenApp and XenDesktop)

Course Length: 3 days

Class Schedule
Call for Class Schedule
  • Hands-on instruction by a certified instructor
  • Includes all course materials
  • On-site Testing
  • Lunch & Snacks provided each day
  • This course introduces help desk and tier 1/tier 2 support professionals to concepts and troubleshooting strategies for XenApp and XenDesktop environments. Students will learn the fundamental concepts behind the types of resources available from a XenApp or XenDesktop deployment, the communication requirements for each environment, and the process involved with accessing a resource from either environment.

    Key Skills

    Upon successful completion of this course, learners are able to perform the following:

    • Identify components, communication, and services of Citrix XenApp 6.5. and XenDesktop 5.6.
    • Describe and use the different management consoles.
    • Identify and use tools from Citrix for troubleshooting and diagnosing issues (for example: qfarm, lbdiag, Quick Launch).
    • Describe delegated administrator privileges for XenApp and XenDesktop.
    • Describe the various resource types available for XenApp and XenDesktop.
    • Understand the core architecture and communication requirements for the Citrix Receiver, Web Interface, and the XenApp/XenDesktop architecture.
    • Understand the XenApp and XenDesktop logon process and cause for possible delays or issues.
    • Recognize how XenApp and XenDesktop policies are processed.
    • Recognize how Active Directory GPO's apply to sessions.
    • View resultant set of policies using policy modeling and view configured policy settings.
    • Troubleshoot application issues, sessions and session connectivity issues (including streamed applications and sessions), policy issues, common printing issues, client to Web Interface communication issues, Web Interface authentication and enumeration issues, and Secure Gateway.

    Topic Outline

    Provided is the topic outline for CHD-100-1:

    Architecture Overview:
    • XenApp Architecture
    • XenApp Communication and Launch Process
    • XenApp Management Consoles and Diagnostic Tools
    • XenDesktop Architecture
    • XenDesktop Communication and Launch Process
    • XenDesktop Management Consoles and Diagnostic Tools
    User Experience:
    • XenApp Published Applications and Desktops
    • XenDesktop Virtual Desktops and VM Hosted Apps
    • Combining XenApp and XenDesktop
    Introduction to Troubleshooting XenApp/XenDesktop:
    • XenApp Session Startup Phases
    • XenDesktop Session Startup Phases
    Troubleshooting Client Connectivity:
    • Citrix Receiver
    • Web Interface
    • Access Gateway
    • Troubleshooting Client Connectivity Issues
    Troubleshooting XenApp Sessions, Applications and Policies:
    • Session Management
    • Troubleshooting Server Selection
    • Troubleshooting Session Issues
    • Troubleshooting Application Issues
    • HDX Policy and Policy Issues
    Troubleshooting XenDesktop:
    • Client Connectivity
    • Virtual Desktop Agent and Session Management
    • Troubleshooting XenDesktop and VDA Registrations
    Troubleshooting Printing:
    • Printer Types
    • Printer Provisioning
    • Printing Pathways
    • Printer Policies
    • Troubleshooting Printing

    MCSEClasses.com is your best choice for Citrix Help Desk Support for XenApp and XenDesktop, Citrix Help Desk Support for XenApp and XenDesktop training, Citrix Help Desk Support for XenApp and XenDesktop certification, Citrix Help Desk Support for XenApp and XenDesktop certification boot camp, Citrix Help Desk Support for XenApp and XenDesktop boot camp, Citrix Help Desk Support for XenApp and XenDesktop certification training, Citrix Help Desk Support for XenApp and XenDesktop boot camp training, Citrix Help Desk Support for XenApp and XenDesktop boot camp certification, Citrix Help Desk Support for XenApp and XenDesktop certification course, Citrix Help Desk Support for XenApp and XenDesktop course, training Citrix Help Desk Support for XenApp and XenDesktop, certification Citrix Help Desk Support for XenApp and XenDesktop, boot camp Citrix Help Desk Support for XenApp and XenDesktop, certification Citrix Help Desk Support for XenApp and XenDesktop boot camp, certification Citrix Help Desk Support for XenApp and XenDesktop training, boot camp Citrix Help Desk Support for XenApp and XenDesktop training, certification Citrix Help Desk Support for XenApp and XenDesktop course.



    mcseclasses home | technical schedule | application schedule | class outlines | mcse, mcdba, mcsd training | microsoft .net | cisco certification | security training | ced solutions oracle® certification training | linux, unix, aix | comptia certification | webmaster training | pricing | locations | financing | instructors needed | e-mail us





    Search classes by keyword:


    Search classes by category:

    Copyright © 2019 CED Solutions. CED Solutions Refund Policy. All Rights Reserved.

    MCSE certification boot camps and courses are offered in these select cities: Albany MCSE, Albuquerque MCSE, Alexandria MCSE, Anchorage MCSE, Atlanta MCSE, Austin MCSE, Billings MCSE, Birmingham MCSE, Bismarck MCSE, Boise MCSE, Boston MCSE, Charleston MCSE, Charlotte MCSE, Cheyenne MCSE, Chicago MCSE, Cincinnati MCSE, Cleveland MCSE, Columbia MCSE, Columbus MCSE, Dallas MCSE, Denver MCSE, Des Moines MCSE, Detroit MCSE, Hartford MCSE, Honolulu MCSE, Houston MCSE, Indianapolis MCSE, Jackson MCSE, Kansas City MCSE, Las Cruces MCSE, Lincoln MCSE, Little Rock MCSE, Los Angeles MCSE, Louisville MCSE, Madison MCSE, Milwaukee MCSE, Minneapolis MCSE, Montpelier MCSE, New Orleans MCSE, New York City MCSE, Norfolk MCSE, Oklahoma City MCSE, Omaha MCSE, Philadelphia MCSE, Phoenix MCSE, Pierre MCSE, Pittsburgh MCSE, Portland MCSE, Princeton MCSE, Providence MCSE, Raleigh MCSE, Richmond MCSE, Sacramento MCSE, Salt Lake City MCSE, San Antonio MCSE, San Diego MCSE, San Francisco MCSE, San Jose MCSE, Seattle MCSE, Stamford MCSE, Tulsa MCSE, Washington MCSE, Wilmington MCSE.

    MCSE Canada Boot Camps : mcse Calgary, mcse Edmonton, mcse Halifax, mcse Hamilton, mcse Kitchener, mcse London, mcse Montreal, mcse Ottawa, mcse Quebec City, mcse Toronto, mcse Vancouver, mcse Winnipeg.

    CED Solutions offers MCSE certification boot camps and courses in the United States: MCSE Alabama, MCSE Alaska, MCSE Arizona, MCSE Arkansas, MCSE California, MCSE Colorado, MCSE Connecticut, MCSE District of Columbia, MCSE Delaware, MCSE Georgia, MCSE Hawaii, MCSE Idaho, MCSE Illinois, MCSE Indiana, MCSE Iowa, MCSE Kansas, MCSE Kentucky, MCSE Louisiana, MCSE Maine, MCSE Massachusetts, MCSE Michigan, MCSE Minnesota, MCSE Mississippi, MCSE Missouri, MCSE Montana, MCSE Nebraska, MCSE New Jersey, MCSE New Mexico, MCSE New York, MCSE North Carolina, MCSE North Dakota, MCSE Ohio, MCSE Oklahoma, MCSE Oregon, MCSE Pennsylvania, MCSE Rhode Island, MCSE South Carolina, MCSE South Dakota, MCSE Texas, MCSE Utah, MCSE Vermont, MCSE Virginia, MCSE Washington, MCSE West Virginia, MCSE Wisconsin, MCSE Wyoming.

    MCSE Canada Boot Camps : Alberta mcse, British Columbia mcse, Manitoba mcse, New Brunswick mcse, Newfoundland mcse, Nova Scotia mcse, Ontario mcse, Saskatchewan mcse. Quebec mcse.